We are done, site is up. You know I worked for Earthlink for four years as a Supervisor in both Customer Service and then in Sales. I would never have thought that I would get this kind of support, I can’t express how impressed I am with you guys.
While I had a moment, I just wanted to drop a quick note saying thatsince I purchased a reseller account with buyhttp.com last month I have been very satisfied with the technical support department there. They have answered my questions very quickly, and provided the info I needed.
I’m a web designer, and I’m writing this after working for 4 days on problems with a client-purchased web host that I know I wouldn’t have had with buyhttp. The tech support here has been great – I’ll definitely continue to use buyhttp down the road and will recommend it to others.
Please forward this to whoever can give the guys in support a raise, I guess 🙂
BuyHTTP has raised the bar on what I expect from a host. This was our first Joomla site, and I’m really not sure we could have pulled it off without the help of BuyHTTP. Their professional services staff was indispensable. We are designers. They are Joomla experts! If you are building your first Joomla site, you need BuyHTTP as your hosting partner. Period. I can’t stress that enough. They are indispensable.
President, 7Sins Marketing
I just wanted to say how great I think your service has been. Especially the depth of knowledge you\’ve shown supporting my Joomla installations. It’s always fast no matter when I need help which is awesome. Keep up the great work.
Recently we switched our site (www.dadlabs.com) to buyhttp.com
I have no affiliation with buyhttp at all. I give them high praise for both customer service and speed of page delivery.
Our site was painfully slow when it was on Netfirms. Sometimes pages did not load at all. I did a lot of what is recommended in the FAQ on the performance forum. We even upgraded to semi-dedicated server. Our angel investor was getting mad, and all was going to hell in a handbasket. We then tried Media Temple, but media temple was running an old version of mysql and i had terrible database export/import problems.
So I read the joomla forums, found the list of providers that specifically work toward joomla. I emailed some and even got no response from some. What the?Huh?. Finally we found buyhttp
Everything changed. Site loaded perfectly. Never seen a problem.
We paid a little bit of extra money (one time fee) for the transfer and have paid a little bit extra for certain other one time events. All worth it.
For basic joomla questions, they usually answer them for free in customer support. A huge plus.
What is so great is that they know joomla, so if I get stuck, they have a system by which i can pay them to install something and make sure it runs. When I did the math of how much one hour of my time was worth to my own business, I began relying on them as kind of an IT support. For example, if there is a component that requires 3 hours of my time to noodle with and set up, I can instead pay them to install it and configure it for a small fee that allows me to spend my time on other things.
Thanks, your patience has developed a devoted customer – C.D
Nice job Fellas!! Sorted Out Double Quick! – D.S
Great now it works fine, Thank you for the quick response and fix!, Have a nice day. – P.R.C
Wow – that was incredibly fast support. Thanks so much! 🙂 – T.L
Many thanks for your prompy reply – S.W
Thanks a lot for your quick & friendly service!!! 🙂 – K.B
I also want to thank your support team for being so quick to answer even the lower priority tickets. I’ll be sure to put your name out as a quality hosting company for Mambo. – E.T
Thanks for the super-fast installation! Wow! – L.G
You are spoiling me with the continual great support 🙂 – R.B